Providing details of the terminal facilities to container lines.
Regular pre-arrival notifications to cargo receivers.
Special arrangements with pilots and tug boats to attend the vessel properly upon arrival and after operations completion.
Advise the line and other agents at the other ports with the local rules of the customs, port and others to avoid unexpected fines.
Preparing the discharging bay plans, other documents and submitting same to the container terminal prior vessel's arrival.
Preparing the loading bay plan with all container details during vessel's operation and dispatch same by EDI to the line upon vessel's sailing.
Up to date container tracking system enabling the line/client to trace the present status of each container.
Regular notification to the shippers after loading their shipments until shipment's arrival at port of destination.
Full coordination with terminal's stevedores to expedite container operation.
Empty/full containers storage facility at our private yards with competitive container storage rates.
Monitoring the condition of containers when receiving from consignees/shippers, notify the line in case of any damages observed.
Assist the line with the full overdue containers and arrange for cargo de-stuffing/destruction enabling the line to reutilise the containers.